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2.9

Royal Bank Of Canada

Bank Type: Schedule I

Based on 3 reviews

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  • Communication
    30%
  • Quality of Advice
    37%
  • Clarity of fees and costs
    25%
  • Likeability
    26%

3 Reviews

Karen Harrison2018/07/11 1:17:20 am
  • Communication
    1%
  • Likeability
    1%
YYB2017/12/29 5:43:41 pm
  • Communication
    19%
  • Quality of Advice
    50%
  • Clarity of fees and costs
    2%
  • Likeability
    3%
This bank has the worst policies and are exceptionally rigid. Use their online banking at your own peril. (i.e if you accidentally transfer money to a USD account instead of a bill-which is easy on their site as they bunch all of your accounts, bills, and e-interact contacts into a single menu- even after long holds, they will not error memo it out but will charge you the exchange rate both ways!) . To top it off they are nasty in defending their policies. BMO and TD deal with the same situations more pleasantly and their sites are less prone to errors.
Base Rating2016/12/29 4:18:54 pm
  • Communication
    50%
  • Quality of Advice
    50%
  • Clarity of fees and costs
    50%
  • Likeability
    50%

**All banks get an initial rating of 5