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Royal Bank Of Canada

Bank Type: Schedule I

Based on 38 reviews

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  • Communication
    6%
  • Quality of Advice
    8%
  • Clarity of fees and costs
    6%
  • Likeability
    6%

38 Reviews

Val H2025/04/17 8:05:44 pm
  • Communication
    11%
  • Quality of Advice
    15%
  • Clarity of fees and costs
    10%
  • Likeability
    10%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
Val H2025/04/17 7:50:50 pm
  • Communication
    11%
  • Quality of Advice
    15%
  • Clarity of fees and costs
    10%
  • Likeability
    10%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
Val H2025/04/17 7:27:32 pm
  • Communication
    11%
  • Quality of Advice
    15%
  • Clarity of fees and costs
    10%
  • Likeability
    10%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
Val2025/04/17 7:27:12 pm
  • Communication
    11%
  • Quality of Advice
    15%
  • Clarity of fees and costs
    10%
  • Likeability
    10%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
Val2025/04/17 7:27:07 pm
  • Communication
    11%
  • Quality of Advice
    15%
  • Clarity of fees and costs
    10%
  • Likeability
    10%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
Val2025/04/17 7:26:56 pm
  • Communication
    11%
  • Quality of Advice
    15%
  • Clarity of fees and costs
    10%
  • Likeability
    10%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
Val2025/04/17 7:26:41 pm
  • Communication
    11%
  • Quality of Advice
    15%
  • Clarity of fees and costs
    10%
  • Likeability
    1%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
Val2025/04/17 7:25:33 pm
  • Communication
    1%
  • Quality of Advice
    1%
  • Clarity of fees and costs
    1%
  • Likeability
    1%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
Val H2025/04/17 7:23:35 pm
  • Communication
    7%
  • Quality of Advice
    6%
  • Clarity of fees and costs
    9%
  • Likeability
    7%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
Val H2025/04/17 7:23:32 pm
  • Communication
    7%
  • Quality of Advice
    6%
  • Clarity of fees and costs
    9%
  • Likeability
    7%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
Val H2025/04/17 7:22:44 pm
  • Communication
    7%
  • Quality of Advice
    6%
  • Clarity of fees and costs
    9%
  • Likeability
    7%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
Val H2025/04/17 7:22:04 pm
  • Communication
    7%
  • Quality of Advice
    6%
  • Clarity of fees and costs
    9%
  • Likeability
    7%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
Val H2025/04/17 7:21:53 pm
  • Communication
    7%
  • Quality of Advice
    6%
  • Clarity of fees and costs
    9%
  • Likeability
    7%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
Val H2025/04/17 7:21:35 pm
  • Communication
    3%
  • Quality of Advice
    6%
  • Clarity of fees and costs
    9%
  • Likeability
    7%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
Val H2025/04/17 7:20:49 pm
  • Communication
    3%
  • Quality of Advice
    6%
  • Clarity of fees and costs
    9%
  • Likeability
    7%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
Val H2025/04/17 7:20:21 pm
  • Communication
    3%
  • Quality of Advice
    6%
  • Clarity of fees and costs
    9%
  • Likeability
    7%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
Val H2025/04/17 7:20:15 pm
  • Communication
    3%
  • Quality of Advice
    6%
  • Clarity of fees and costs
    9%
  • Likeability
    7%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
Val H2025/04/17 7:18:19 pm
  • Communication
    1%
  • Quality of Advice
    1%
  • Clarity of fees and costs
    1%
  • Likeability
    1%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
Val H2025/04/17 7:18:00 pm
  • Communication
    1%
  • Quality of Advice
    1%
  • Clarity of fees and costs
    1%
  • Likeability
    1%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
Val H2025/04/17 7:17:16 pm
  • Communication
    1%
  • Quality of Advice
    1%
  • Clarity of fees and costs
    1%
  • Likeability
    1%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
Val H2025/04/17 7:16:49 pm
  • Communication
    1%
  • Quality of Advice
    1%
  • Clarity of fees and costs
    1%
  • Likeability
    1%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
Val H2025/04/17 7:16:48 pm
  • Communication
    1%
  • Quality of Advice
    1%
  • Clarity of fees and costs
    1%
  • Likeability
    1%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
Val H2025/04/17 7:16:44 pm
  • Communication
    1%
  • Quality of Advice
    1%
  • Clarity of fees and costs
    1%
  • Likeability
    1%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
Vh2025/04/17 7:16:01 pm
  • Communication
    1%
  • Quality of Advice
    1%
  • Clarity of fees and costs
    1%
  • Likeability
    1%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
Vh2025/04/17 6:34:47 pm
  • Communication
    1%
  • Quality of Advice
    1%
  • Clarity of fees and costs
    1%
  • Likeability
    1%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
Vh2025/04/17 6:34:42 pm
  • Communication
    1%
  • Quality of Advice
    1%
  • Clarity of fees and costs
    1%
  • Likeability
    1%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
Vh2025/04/17 6:34:17 pm
  • Communication
    1%
  • Quality of Advice
    1%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
Vh2025/04/17 6:33:54 pm
  • Communication
    1%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
Vh2025/04/17 6:33:49 pm
  • Communication
    1%
Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
Vh2025/04/17 6:33:28 pm
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
    Vh2025/04/17 6:33:27 pm
      Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
      Vh2025/04/17 6:33:22 pm
        Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
        Vh2025/04/17 6:32:41 pm
          Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
          Vh2025/04/17 6:32:32 pm
            Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
            Vh2025/04/17 6:32:21 pm
              Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
              Karen Harrison2018/07/11 1:17:20 am
              • Communication
                1%
              • Likeability
                1%
              YYB2017/12/29 5:43:41 pm
              • Communication
                19%
              • Quality of Advice
                50%
              • Clarity of fees and costs
                2%
              • Likeability
                3%
              This bank has the worst policies and are exceptionally rigid. Use their online banking at your own peril. (i.e if you accidentally transfer money to a USD account instead of a bill-which is easy on their site as they bunch all of your accounts, bills, and e-interact contacts into a single menu- even after long holds, they will not error memo it out but will charge you the exchange rate both ways!) . To top it off they are nasty in defending their policies. BMO and TD deal with the same situations more pleasantly and their sites are less prone to errors.
              Base Rating2016/12/29 4:18:54 pm
              • Communication
                50%
              • Quality of Advice
                50%
              • Clarity of fees and costs
                50%
              • Likeability
                50%

              **All banks get an initial rating of 5