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Royal Bank Of Canada

Bank Type: Schedule I

Based on 40 reviews

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  • Communication
    6%
  • Quality of Advice
    7%
  • Clarity of fees and costs
    6%
  • Likeability
    5%

40 Reviews

Ima Fyou-up2025/06/20 6:56:53 am
  • Communication
    1%
  • Quality of Advice
    1%
  • Clarity of fees and costs
    1%
  • Likeability
    1%
Noneyah bizzness2025/06/18 8:48:20 pm
    Incompetent!!! Why am I speaking with someone in Pakistan about an account in Canada? Could hardly understand a word being said.
    Val H2025/04/17 8:05:44 pm
    • Communication
      11%
    • Quality of Advice
      15%
    • Clarity of fees and costs
      10%
    • Likeability
      10%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
    Val H2025/04/17 7:50:50 pm
    • Communication
      11%
    • Quality of Advice
      15%
    • Clarity of fees and costs
      10%
    • Likeability
      10%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
    Val H2025/04/17 7:27:32 pm
    • Communication
      11%
    • Quality of Advice
      15%
    • Clarity of fees and costs
      10%
    • Likeability
      10%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
    Val2025/04/17 7:27:12 pm
    • Communication
      11%
    • Quality of Advice
      15%
    • Clarity of fees and costs
      10%
    • Likeability
      10%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
    Val2025/04/17 7:27:07 pm
    • Communication
      11%
    • Quality of Advice
      15%
    • Clarity of fees and costs
      10%
    • Likeability
      10%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
    Val2025/04/17 7:26:56 pm
    • Communication
      11%
    • Quality of Advice
      15%
    • Clarity of fees and costs
      10%
    • Likeability
      10%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
    Val2025/04/17 7:26:41 pm
    • Communication
      11%
    • Quality of Advice
      15%
    • Clarity of fees and costs
      10%
    • Likeability
      1%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
    Val2025/04/17 7:25:33 pm
    • Communication
      1%
    • Quality of Advice
      1%
    • Clarity of fees and costs
      1%
    • Likeability
      1%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
    Val H2025/04/17 7:23:35 pm
    • Communication
      7%
    • Quality of Advice
      6%
    • Clarity of fees and costs
      9%
    • Likeability
      7%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
    Val H2025/04/17 7:23:32 pm
    • Communication
      7%
    • Quality of Advice
      6%
    • Clarity of fees and costs
      9%
    • Likeability
      7%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
    Val H2025/04/17 7:22:44 pm
    • Communication
      7%
    • Quality of Advice
      6%
    • Clarity of fees and costs
      9%
    • Likeability
      7%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
    Val H2025/04/17 7:22:04 pm
    • Communication
      7%
    • Quality of Advice
      6%
    • Clarity of fees and costs
      9%
    • Likeability
      7%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
    Val H2025/04/17 7:21:53 pm
    • Communication
      7%
    • Quality of Advice
      6%
    • Clarity of fees and costs
      9%
    • Likeability
      7%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
    Val H2025/04/17 7:21:35 pm
    • Communication
      3%
    • Quality of Advice
      6%
    • Clarity of fees and costs
      9%
    • Likeability
      7%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
    Val H2025/04/17 7:20:49 pm
    • Communication
      3%
    • Quality of Advice
      6%
    • Clarity of fees and costs
      9%
    • Likeability
      7%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
    Val H2025/04/17 7:20:21 pm
    • Communication
      3%
    • Quality of Advice
      6%
    • Clarity of fees and costs
      9%
    • Likeability
      7%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
    Val H2025/04/17 7:20:15 pm
    • Communication
      3%
    • Quality of Advice
      6%
    • Clarity of fees and costs
      9%
    • Likeability
      7%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!! Even the ratings are rigged and won’t submit if the ratings are low.
    Val H2025/04/17 7:18:19 pm
    • Communication
      1%
    • Quality of Advice
      1%
    • Clarity of fees and costs
      1%
    • Likeability
      1%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
    Val H2025/04/17 7:18:00 pm
    • Communication
      1%
    • Quality of Advice
      1%
    • Clarity of fees and costs
      1%
    • Likeability
      1%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
    Val H2025/04/17 7:17:16 pm
    • Communication
      1%
    • Quality of Advice
      1%
    • Clarity of fees and costs
      1%
    • Likeability
      1%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
    Val H2025/04/17 7:16:49 pm
    • Communication
      1%
    • Quality of Advice
      1%
    • Clarity of fees and costs
      1%
    • Likeability
      1%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
    Val H2025/04/17 7:16:48 pm
    • Communication
      1%
    • Quality of Advice
      1%
    • Clarity of fees and costs
      1%
    • Likeability
      1%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
    Val H2025/04/17 7:16:44 pm
    • Communication
      1%
    • Quality of Advice
      1%
    • Clarity of fees and costs
      1%
    • Likeability
      1%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
    Vh2025/04/17 7:16:01 pm
    • Communication
      1%
    • Quality of Advice
      1%
    • Clarity of fees and costs
      1%
    • Likeability
      1%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
    Vh2025/04/17 6:34:47 pm
    • Communication
      1%
    • Quality of Advice
      1%
    • Clarity of fees and costs
      1%
    • Likeability
      1%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
    Vh2025/04/17 6:34:42 pm
    • Communication
      1%
    • Quality of Advice
      1%
    • Clarity of fees and costs
      1%
    • Likeability
      1%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
    Vh2025/04/17 6:34:17 pm
    • Communication
      1%
    • Quality of Advice
      1%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
    Vh2025/04/17 6:33:54 pm
    • Communication
      1%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
    Vh2025/04/17 6:33:49 pm
    • Communication
      1%
    Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
    Vh2025/04/17 6:33:28 pm
      Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
      Vh2025/04/17 6:33:27 pm
        Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
        Vh2025/04/17 6:33:22 pm
          Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
          Vh2025/04/17 6:32:41 pm
            Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
            Vh2025/04/17 6:32:32 pm
              Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
              Vh2025/04/17 6:32:21 pm
                Useless. Incompetent staff online, via telephone and in branch. Wish I could rate as minus!!!
                Karen Harrison2018/07/11 1:17:20 am
                • Communication
                  1%
                • Likeability
                  1%
                YYB2017/12/29 5:43:41 pm
                • Communication
                  19%
                • Quality of Advice
                  50%
                • Clarity of fees and costs
                  2%
                • Likeability
                  3%
                This bank has the worst policies and are exceptionally rigid. Use their online banking at your own peril. (i.e if you accidentally transfer money to a USD account instead of a bill-which is easy on their site as they bunch all of your accounts, bills, and e-interact contacts into a single menu- even after long holds, they will not error memo it out but will charge you the exchange rate both ways!) . To top it off they are nasty in defending their policies. BMO and TD deal with the same situations more pleasantly and their sites are less prone to errors.
                Base Rating2016/12/29 4:18:54 pm
                • Communication
                  50%
                • Quality of Advice
                  50%
                • Clarity of fees and costs
                  50%
                • Likeability
                  50%

                **All banks get an initial rating of 5